AAS APPRAISAL SERVICE INC. – PRIVACY POLICY
Effective Date: 1/26/2026
Last Updated: 1/26/2026
AAS Appraisal Service Inc. ("AAS Appraisal," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, store, and share information when you:
- Use our public website at aasappraisal.com,
- Submit information through our Submit a Claim form,
- Access our secure portal hosted on Assembly.com, and
- Interact with any related services we provide.
We do not use cookies, analytics, tracking pixels, advertising scripts, or behavioral tracking on our public website.
1. Information We Collect
1.1. Information You Provide on the AAS Appraisal Website
When submitting a claim through our website, you voluntarily provide the following information:
Insurance Information
- Insurance Company
- Adjuster Name
- Adjuster Email
- Phone Number
- Assigned By
- Date of Loss
- Claim Number
- Policy Number
Parties Involved
- Insured Name
- Claimant Name
- Insured Address
- Claimant Address
- Insured Phone Number
- Claimant Phone Number
- Alternate Phone Numbers
- Attorney Names (Insured and Claimant)
- Attorney Phone Numbers
Vehicle Information
- Year, Make, Model, Color
- VIN
- License Plate & State
- Vehicle Location
- Body Shop Vehicle Location Address
- Body Shop Phone
- Description of Vehicle Damage
- Additional Notes or Instructions
How this information is received:
- Your submission is sent directly to our secure business email (claims@aasappraisal.com).
- We do not store claim form submissions on our website servers.
1.2. Information Collected Through Our Portal (Assembly.com)
If you use our secure portal to communicate with us or access appraisal-related information, Assembly.com (operated by Copilot Platforms Inc.) may collect:
- Your name and email
- Login credentials
- Documents you upload
- Messages you submit
- Portal interactions necessary for functionality (e.g., login timestamps)
What Assembly may collect on its own
Assembly operates independently and may collect additional information under its own privacy policy, including Usage Data, Cookies, IP addresses, and device information.
Important:
- AAS Appraisal does not use or enable any of Assembly's optional tracking, analytics, remarketing, or advertising tools.
- AAS Appraisal does not receive any Usage Data, tracking information, or cookies that Assembly may collect.
- Assembly processes portal data solely as our service provider.
You can review Assembly's full privacy policy here: https://assembly.com/privacy
1.3. No Automatic Data Collection on Our Public Website
We do not collect:
- Cookies
- Usage Data
- IP addresses
- Analytics data
- Device identifiers
- Location data
- Browser information
- Advertising or marketing identifiers
Our public website is static and does not contain third-party analytics or advertising scripts.
2. How We Use Your Information
We use the information you provide to:
- Review and process appraisal requests
- Communicate with insurers, adjusters, attorneys, claimants, and insureds
- Prepare appraisal or inspection reports
- Operate and maintain our secure portal
- Respond to your requests or inquiries
- Comply with legal obligations
We do not use your information for marketing, advertising, or promotional campaigns.
3. How Your Information Is Shared
We do not sell, rent, or share your information with advertisers or unrelated third parties. We only share information:
- With Assembly.com strictly as our secure portal provider
- With parties involved in the claim, such as insurers, adjusters, attorneys, or body shops
- With service providers necessary to operate our business (e.g., email providers, hosting providers)
- When legally required (court order, subpoena, government request)
- When you request or authorize us to do so
Partner Logos
Our website may display partner logos for informational purposes only. We do not share your information with partner companies, and these logos do not collect any data.
4. Third-Party Links
Our website may contain links to third-party sites, including Assembly.com, insurers, or vendors. We are not responsible for third-party privacy practices. We encourage you to review the privacy policies of any external sites you visit.
5. Data Retention
Website Claim Form Data
Data is retained only through our secure email system.
Portal (Assembly.com)
Portal data is stored by Assembly according to their retention policies and retained only as long as necessary for operational or legal requirements.
6. Security
- We use SSL/HTTPS and industry-standard safeguards to protect transmitted information.
- Portal data is secured using Assembly's infrastructure.
- Internal access is restricted to authorized AAS Appraisal personnel.
No method of transmission is 100% secure, but we maintain commercially reasonable measures to safeguard your data.
7. Your California Privacy Rights (CCPA/CPRA)
California residents may request:
- Access to personal information collected
- Correction of inaccurate personal information
- Deletion of personal information (unless legally required to retain it)
- Information on how personal data is used
We do not "sell" or "share" data as defined under the CCPA/CPRA.
Requests may be submitted to: claims@aasappraisal.com
8. Children's Privacy
Our services are not intended for individuals under age 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website.